From AI Assistant to AI Agents: Malt’s Journey in Building AI Tools for Internal Efficiency

In this talk, Anaïs - Head of Data Platform at Malt, will describe their journey in developing AI solutions for internal efficiency. Starting from a simple quest to make company knowledge more accessible, they evolved from building basic AI assistants to implementing sophisticated AI agents. They’ll share how they progressed through three phases and share their learning, challenges, and the strategic decisions made to foster internal adoption.